Shipping policy
Shipping policy
Where we ship
We currently ship to the 48 contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or internationally at this time.
Shipping rates
- Flat rate: $5.99 per order
- Free shipping on orders of $80 or more
Shipping costs are calculated at checkout before you pay.
Delivery times
Estimated delivery is 3–5 business days after your order ships (Monday to Friday, excluding U.S. holidays). During peak periods such as Black Friday and the holidays, please allow a little extra time.
Multiple packages
Savage Cuddle partners with independent studios and makers. If your order includes pieces from different makers, it may arrive in separate packages on different days, at no extra cost to you. You'll receive tracking for each package.
Order tracking
Once your order ships, you'll receive a confirmation email with your tracking number. You can also follow each step on your order status page.
Address accuracy
Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address provided at checkout. If you notice a mistake, email us right away at hello@savagecuddle.com and we'll do our best to update it before your order ships.
Lost or delayed packages
If your tracking hasn't updated in 7 days, or your package shows as delivered but you can't find it, contact us at hello@savagecuddle.com with your order number and we'll help you sort it out with the carrier.
Damaged items
If something arrives damaged, please email us within 48 hours of delivery with photos (see our Refund Policy).
Savage Cuddle is operated by Provence Glory LLC, a Florida limited liability company.